Help
Shipping, returns, sizing and care: everything you need to shop with confidence. Can’t find your answer? Contact us.
Shipping
Sway ships from Italy across Europe. Shipping costs and estimated delivery times are shown at checkout, before you pay. No customs fees apply within the EU.
| Destination | Estimated delivery | Cost |
|---|---|---|
| Italy | To be confirmed | Shown at checkout |
| European Union | To be confirmed | Shown at checkout |
Once your order ships you will receive an email with tracking details.
Returns
- Changed your mind? You have 14 days from delivery to notify us that you wish to return your purchase for a refund.
- Return shipping costs are your responsibility for change-of-mind returns.
- If you receive an incorrect or faulty item, please contact us. Sway covers the necessary return shipping costs.
How to return
- Tell us. Write to us through the contact form with your order number within 14 days of delivery.
- Pack it. Return the items unworn, unwashed and with their original labels.
- Get your refund. Once we receive and check your return, we refund you to your original payment method.
Read the full conditions in our Terms of sale.
Size & fit
One Size (fits S, M & L)
The stretchy seamless fabric adapts to different body shapes for a comfortable, body-hugging fit.
Fit may vary depending on your height and body proportions. Please check the product measurements before ordering.
| Size | Bust | Waist | Hips |
|---|---|---|---|
| S | — | — | — |
| M | — | — | — |
| L | — | — | — |
Fabric & care
Fabric
92% Nylon, 8% Elastane.
Care
- Machine wash cold on a gentle cycle.
- Wash separately from other colours.
- Do not soak or tumble dry.
- Air dry in the shade.
- Avoid rough surfaces and accessories that may snag the fabric.
More tips in the Journal: How to care for seamless knits.
Payment
Pay securely by card through Stripe. Your payment is protected with 3D Secure and your card details never touch our servers.
All prices are shown in euros (EUR) with VAT included.
Encrypted checkout · Card payments by Stripe
FAQ
Where do you ship from?
All orders are shipped from Italy to countries across Europe. Delivery costs and estimated times are shown at checkout before you pay.
Will I pay customs fees?
No customs fees apply to deliveries within the European Union. Prices are shown in euros with VAT included.
Which size should I choose?
Every Sway piece is One Size and fits S, M and L. The stretchy seamless knit adapts to different body shapes. Fit can vary with height and proportions, so check the measurements in our size guide.
Can I return my order?
Yes. You have 14 days from delivery to tell us you want to return your purchase for a refund. For change-of-mind returns, the return shipping is your responsibility. If an item is faulty or incorrect, Sway covers the return shipping.
How do I care for my pieces?
Machine wash cold on a gentle cycle, separately from other colours. Do not soak or tumble dry, air dry in the shade, and avoid rough surfaces or accessories that may snag the fabric.
Which payment methods do you accept?
You can pay securely by card through Stripe. Payments are protected with 3D Secure.
Can I change or cancel my order?
Contact us as soon as possible with your order number and we will do our best to help before your order is shipped.
How can I contact you?
Use the form on our Contact page or message us on WhatsApp. We are happy to help with sizing, orders and returns.
Still need help?
We usually reply within one business day.
